Terms of Use (T&C)

Terms & Conditions (T&C) & Terms of Use

These terms and conditions outline the rules and regulations for the use of B2B Bali DMC (TM) Private Limited, Parent Company to B2B Bali DMC™'s Website, located at https://b2bbalidmc.com

Important Message : By accessing this website, we assume you accept these Terms & Conditions . Do not continue to use B2B Bali DMC™ if you do not agree to take all of the terms and conditions stated on this page.

This Terms of Service Agreement (hereinafter "Agreement") sets forth the terms and conditions by which we provide the B2B Bali DMC™ Trade Mark by Private Limited Application Services to site visitors, users, registered members and account holders. By visiting our site, using any of the tools and services provided via our site, or registering an account, you thereby agree to be bound by each of the terms and conditions of this Agreement.

We may automatically amend this Agreement at any time by informing you of the amended terms via email to an email address you provide to us, if you are a registered account holder. Such amendments will be effective when sent to your last known email address. It is your duty to keep your email address up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other types of email blocking functionalities. Alternatively, we may merely post the amended terms and make them available to be read by current account holders. In such cases, the modified terms and conditions of this Agreement are effective and in force when posted by us.

For those visitors to B2B Bali DMC™ Trade Mark by Private Limited who have not registered as users, or who have let their memberships elapse, it is their responsibility to read this Terms of Service each time they access any portion of our site. Any usage of this site by you, including merely viewing our home page or any page published on our site, as an unregistered B2B Bali DMC™ Trade Mark by Private Limited user, means that you agree to be bound by each and every one of the terms and conditions of this Terms of Service Agreement.

2. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

3. Application and Acceptance of Terms

1. These Terms govern the User’s access to and use of the Platform and all related services, software, and products (“Services”), together with any additional policies published by B2B Bali DMC™ from time to time.

2. By accessing or using the Platform, the User agrees to be legally bound by these Terms. If the User does not agree, they must immediately discontinue use of the Platform and Services.

3. The Services are available only to individuals competent to contract under applicable law.

4. B2B Bali DMC™ reserves the right to amend these Terms at any time. Continued use of the Platform constitutes acceptance of such amendments.

5. Any modification to these Terms shall be valid only if released, documented & notified on https://pressrelease.b2bbalidmc.com by B2B Bali DMC™.

4. Consent

By using our website, you hereby consent to our Terms and Conditions, Privacy Policies, Reservation & Booking Policy,Pricing & Payment Policy, Cancellation Policy and Refund & Return Policy and agree to it.

5. Provision of Services

1. The Platform is operated by B2B Bali DMC™. Where Services are fulfilled by third-party providers, the user contracts directly with such providers, and B2B Bali DMC™ shall have no liability arising therefrom.

2. Registration is mandatory to access Services. B2B Bali DMC™ reserves the right to restrict, suspend, or modify access to any Service at its sole discretion without prior notice.

6. Pointwise Brief on usage & service Terms & Conditions / Terms of Use

• Reservation & Booking, Pricing & Payment, Cancellation & Refund Policy, & Terms & Conditions/ Terms of Use are applicable/effective from the date of booking.

• During pick up from the airport, on arrival day, the driver will wait a maximum of 60 min, from your flight arrival time, given to us. After that the extra charges for waiting at the airport will be applied, which the guest will need to discuss & pay directly to the driver.

• On cancelling activities/experiences marked as “Non-Refundable” on the final vouchers, the customer will be eligible for a zero refund. 

• For activities, which have been marked as “Refundable” on the final travel vouchers, the refunds & timeline will be applicable as mentioned under the “Refund Policy” section & in the final itinerary. 

• To qualify for the Honeymoon Inclusions as Honeymooner, a minimum of 3 Nights stay is required (to be specified at the time of booking - a copy of marriage certificate/registration dated less than 03 months to be presented at booking time). The marriage registration certificate is the only authorised document to avail the same. The rejection of this document may lead to cancellation of honeymoon offers. 

• The honeymoon offers mentioned are complimentary requests made by the DMC to respective resort/hotel/villas (stay partner). The fulfilment of service depends upon the stay partners.

• B2B Bali DMC™ will not be responsible for E-SIM calling connection, internet service, and connectivity with the device. The same will have to be reported to our local E-SIM service provider at the airport counter.

• If a traveller is not able to travel due to missing any of the documents mandatory to travel that is passport/visa (incorrect details) he/she is not liable for refund under a “non-refundable booking.”

• B2B Bali DMC™ will not be responsible for any grounded/cancelled/delayed flights. Any cancellation requests for flights will have to be placed with the airlines or flight booking partner.

• The standard check-in & check-out time at resorts are mentioned on our website as per B2B Bali DMC™ contracts with partner properties. 

• Entertaining early check-in or late check-out requests is solely based on the discretion of the hotel. B2B Bali DMC™ will not be able to process cancellation requests owing to non-availability of these requests.

• On cancelling flights/hotels/experiences/ferry/cab marked “Non-Refundable” on the final travel vouchers, customers will be eligible for a zero refund. No-show will be marked as “Non-Refundable”. This condition applied irrespective of internal payments made to our vendors/partners DMC/hotels/resorts/villas/flight/tour operators.

• Cancellation of flights/hotels/experience/ferry/cab marked “Non-Refundable” on the final travel vouchers, due to delay in payment/ payment not made/automatic release of booking due to non-payment by customer/traveller. The latter will be eligible for zero refund. No-show will be marked “Non-Refundable” .This condition is applicable irrespective of internal payments made to our vendors/ partners/DMC/hotels/resorts/villas/flight/operators/ consolidators.

• Cancellation of flights/hotels/experiences/ferry/cab marked or unmarked as “Non-Refundable” “pay at hotel/pay at property” on the final travel vouchers, due to delay in payment/ payment not made/ automatic release of booking due to non-payment by customer/traveller. The latter will be eligible for a zero refund. No-show will be marked as “Non-Refundable”. This condition applied irrespective of internal payments made to our vendors/partners DMC/hotels/resorts/villas/flight/tour operators/consolidators/hosts.

• For Flights marked as “Refundable” on the final travel vouchers, customers will receive a refund as per the details mentioned under the “Cancellation Policy” section of the product and also in the final itinerary shared over the registered email.

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™, the DMC is not liable to refund a customer for cancellation of flight or auto release of booking due to invalid details/ customer who is not allowed to board the flight because of invalid passports (validity expired, damaged passports)/ shared wrong/old /invalid passport details or passport.

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™. Customers are expected to reach the airport ahead of their boarding time (at least 2 hours prior to boarding time).B2B Bali DMC™ is not responsible to refund customers (for cases wherein airport transfers are not planned by us) who miss their flights owing to delayed arrival at the airport.

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™. For cases wherein airport transfers are planned by B2B Bali DMC™, flight cancellations due to delayed transfers owing to unforeseen circumstances specific to a region will not be borne by DMC

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™. Details about baggage limitations (cabin and check-in) will be furnished as part of the final travel vouchers. Additional costs owing to breached baggage limits or baggage denied by airlines due to size will have to be paid by the customer/agent.

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™. Certain flight carriers (LCC like Ryanair, Vueling, Voltea etc.) have a mandatory web check-in policy. Failure to comply with this could result in an additional cost to be paid at the airport.B2B Bali DMC™ is not liable to refund customers in such circumstances.

• In case of Additional flights booked and mentioned in the package directly by B2B Bali DMC™.B2B Bali DMC™ will set meal preferences for customers with airline carriers upon request. However,B2B Bali DMC™ has no control over the availability and quality of meals served on the flight. This will be controlled completely by the airline.

• On cancelling hotels which have been marked as “Non-Refundable” on the final travel vouchers, the customer will be eligible for a zero refund.

• For hotels which have been marked as “Refundable” on the final travel vouchers, refunds and their timelines will be applicable as mentioned under the “Cancellation Policy & Refund Policy” section of the product and in the final itinerary shared over email or any other social media.

• While B2B Bali DMC™ strives to provide the best hotels with world-class amenities, we cannot be held responsible for factors such as hotel staff behaviour, cleanliness and quality of accommodation. Additional costs owing to on-trip room upgrades and additional amenities will be borne by the customer. B2B Bali DMC™ does booking only for resorts in Bali and not for the transfers provided by them. The Services of Transfers are provided by the resorts itself and are on chargeable basis. All hotels changed on-trip (Hotels booked per itinerary cancelled and new hotels booked) will entail a 100% cancellation fee.

• The complimentary inclusions of the property are dynamic & keep on changing with the change of weather, climate, calamity or exchange of other offers provided including the discounts in tariff. 

• All the complimentary inclusions in the package mentioned and the one termed under the inclusions section are services & goods provided by the resorts and B2B Bali DMC™ does not undertake a guarantee for it.

• In case of Booking done through any promoter, agent, B2B Bali DMC™ Business Executive, the social media chat (whatsapp etc) is invalid until received or communicated through official mail. B2B Bali DMC™ does not authorise any commitments made until on record in the official reservations mail.

• The booking, once confirmed from your traveller/agent, will be processed offline, and it may take 48 - 72 hrs, to get the confirmation, for service. In case the hotel is not available due to some reason, then we will be offering you similar hotel options within the same budget.

• All the cruise activities, including sunset/sunrise cruise, dolphin cruise, local island visit, sandbank tour, and all others mentioned in the inclusions, complimentary section, honeymoon section are subject to weather, sea tides & other facts. Also the resort has the right for the denial of the activity & B2B Bali DMC™ does not take responsibility for the same. The refund or reimbursement in case will be subject to resort approval.

• All the City Tours/Island Tours/Transfers/Pickup & Drop services via shared/private cab/van/ferry/longtailboat/speedboat are non-transferable. The tours missed/cancelled cannot be scheduled for any other day/night throughout the travel timeline of days & nights in the package purchased unless mentioned.

• All the City Tours/Island Tours/Transfers/Pickup & Drop services via shared/private cab/van/ferry/longtailboat/speedboat mentioned are strictly followed within a timeline. DMC is not responsible for any tour missed, skipped, cancelled by the tour operators/supplier. Also due to any calamity/time/climate/weather or any other reason the tour can be minimised to lesser destinations/excursions than mentioned.

• The tour schedule is for all the places mentioned in the itinerary.The guest is required to keep tabs on the timeline for the entire day and spend time on the spots as evenly distributed.

• Tickets once purchased for International transfers via flight/ ferry/ bus/ cab/van/ferry/longtailboat/speedboat is non-refundable & non-transferable and cannot be used again during the trip

• For all transfers/tours/flights, If missed refunds according to policy and their timelines will be applicable as mentioned under the “Cancellation Policy & Refund Policy” section of the product and in the final itinerary.

• The speedboat/seaplane transfers are carried out directly by resort, OTA booking agency, Bali DMC, local service provider in Bali on chargeable basis and are not paid by B2B Bali DMC™. The cancellation of the transportation due to any circumstances & including weather, tide will not be borne by B2B Bali DMC™’ as it does not take further responsibility of transportation. Therefore the airfare/ferry charge whether increased fare or not for speedboat/seaplane will be borne by the traveller.

• In case of any refund processed for airfare, hotel fare, flight /ferry /bus /cab /van/ferry/longtailboat/ or experience. The refund amount will be calculated from ticket value fare/ base fare of the ticket excluding the additional charges, convenience fee & commission paid for the same.

• All the bookings made are partially-refundable at the end of Bali. Therefore in case of cancellation we will be requesting our on-ground dmc/vendor/tour-operator/cab partner & resort for the same and the same after deduction will be presented to customers & agents.

• B2B Bali DMC™ is not responsible for rejection/cancellation/theft of visa/passport documents which are valid for travel. The cancellation on “non-refundable” booking due to any above mentioned reason will result in zero refund for “refundable bookings” refund applicable as per cancellation policy mentioned on the booking voucher. 

• According to our contracts with the stay partner, flight vendors, on-ground vendors, Sharing of internal communication documents of any form, mail, account, remittance, personal ID’s, executive’s contact information, are banned for sharing with our agents/customers.

• Sharing of the details of other fellow travellers/customers travelling within the collective group on the same flight/PNR staying at the same hotel, performing the same tour, sharing transfers is strictly prohibited.

• Payment collection/Transfers/Remittance/Payments to or from our vendors/partners /partner DMC/hotels/resorts/villas/flight vendors are internal affairs between B2B Bali DMC™ and the former. Customer / Agent/Traveller has no right to internal information for the same.

• B2B Bali DMC™ reserves the right to charge TAC (Travel Agency Commission) & (TSC++) Travel Service/Convenience Fee & Transactional Fee even in the case of 100% cancellation as services of sales rep, selection & making/suggestion of itinerary / hotel / flights/ experiences/ along with booking & cancellation services is provided.

• On Payment of B.AMT (Booking Amount) by customer/traveller B2B Bali DMC™ reserves & holds the flight tickets & hotel reservations with temporary PNR for the given date. Following this we receive payment deadlines from Flight & Hotel vendors and shared with customers/travellers as scheduled payment.

• Further These bookings can get cancelled due to the delay in payment/ payment not made/ automatic release of booking due to non-payment by customer/traveller/agent and subject to be “non-refundable” or “refundable” as suggested on travel vouchers. The customer/traveller will be eligible for a zero refund in case of “non-refundable” bookings. 

• Complete installment of booking amount, advance amount & final payment must be made and received in the bank account of the DMC before the due date/cut off date of each installment to avoid cancellation due to non-payment or delayed payment.

• It is required to mail at care@b2bBali.org or connect on for informing if installment/payment is delayed.

• B2B Bali DMC™ reserves the right to charge TAC (Travel Agency Commission) & (TSC) Travel Service/Convenience Fee even in the case of 100% cancellation as services of sales rep, selection & making/suggestion of itinerary/hotel/ experiences/flights along with booking & cancellation services is provided.

•  B2B Bali DMC™ is not obliged to remind or set reminders for Travellers/Partners in case of due payments against their reservations.

• B2B Bali DMC™ reserves the right to discontinue the applied discount, reimbursement, refund anytime for individual booking id or traveller.

• In case of insurance service available to cover the trip’s unforeseen expenses by the customer/agent following a cancellation of booking due to regular/medical cancellation/non-payment/ delayed payment. B2B Bali DMC™ will not be liable to pay to the customer. The insurance company will be liable to reimburse the financial loss to the traveller.

• B2B Bali DMC™ reserves the right to withhold & forfeit the amount paid by the traveller in case of any legal action, complaint to authorities is made by the traveller, until the outcome & judgement passed for the same case.

• We consider the traveller accepts all terms of service post attaching these detailed brief of All Inclusions, Package Does not Include, Honeymoon Inclusions, Important Points, Procedure, Reservation Policy, Cancellation Policy (Regular & Medical), Refund Policy, Pricing & Payment Policy & Terms and Conditions along with the Policies attached within the link published on our website www.b2bBali.org under subdomain legal.b2bBali.org on mail & customer itinerary.

• Reimbursement of sponsorship or additional service provided On-Journi will be processed within a time frame of 6-7 business working days. Reimbursements are different from refunds and are subject to sponsorship & discounts terms & conditions.

• Service vouchers & Booking invoice is released post complete payment of the tour is received and settled in the bank account. 

• In case of re-issue of tickets/service & Rescheduling, Re-Issuing the fare difference is calculated as New Fare - Amount Paid (For ticket value only) (Original ticket value refers to Base Fare of the ticket excluding Sale Price)

• In case of re-issue of tickets/service & Rescheduling, Re-Issuing B2B Bali DMC™ will not be providing the sponsorship discount, additional discount or any complimentary freebie services in case Rescheduling, Re-Issuing, re-issuing charges are paid and compensated by the DMC.

• In case of re-issuing the services post cancellation by medical issue/ hazard/natural disaster/non-payment/delayed payment/ any changes in fare for the subjects booked will be borne by the traveller. The airfare/ferry/hotel fare charge if increased from the value fare will be borne by the traveller along with fare difference & service fee. The cost is calculated as Reissue Charges + Fare Difference + Service Fee++

• In case of Rescheduling, Re-Issuing the services booked under a reservations ID or post cancellation any changes in fare for the subjects booked will be borne by the traveller. The cost is calculated as Rescheduling, Re-Issuing Charges + Fare Difference + Service Fee++.

• “Review Discount Coupons as RDC” are given against testimonial reviews. If a review discount coupon is applied and the customer/agent receives a discount in the form of money adjusted in the total billing amount, then it is required for guests to share an honest testimonial review in the form of website / online review / video testimonial post completion of the trip before arrival. B2B Bali DMC™ reserves the right to revoke the discount availed against the RDC if the contract is violated by the traveller/customer or agency.

• Breach of this contract/Ethical misconduct can lead to termination of entire booking with amount forfeited. B2B Bali DMC™ reserves the right to suspend all operations and cancel the bookings in case unethical practices, use of foul or abusive language, call harassment, towards sales, operations, on-ground, support manager & employee staff are found. The code of conduct is mentioned under Terms & Conditions.

7. Clauses of Agreement

8. Our Commitment to You

We are committed to bringing you the best possible tools and services designed to meet your needs and expectations. We promise you that our B2B Bali DMC™ Trade Mark by Private Limited Application Services will be available at least 99.9% of the time, excluding those periods where we conduct regularly scheduled maintenance or where unforeseeable and unavoidable service outages occur due to Internet, router, or Internet Service Provider related downtime outside of our control. While we are not and cannot be responsible for your own connection to the Internet, or the functionality of your own private systems or software existing outside of our B2B Bali DMC™ Trade Mark by Private Limited Network, we guarantee that you will, except for those conditions mentioned above, be able to access the B2B Bali DMC™ Trade Mark by Private Limited Application Services 99.9% of the time.

9. Scheduled Maintenance

We make every effort to perform all service maintenance activities during pre-scheduled maintenance windows. Currently, the maintenance windows are set for Monday to Friday evenings, from 10:00 p.m. to 2:00 a.m. Indian Standard Time, We may not utilize every maintenance window. If system downtime is planned during any maintenance window, we will issue an announcement prior to the date of the planned maintenance activity.

10. User Accounts

1. Users must register with accurate and complete information and maintain its accuracy.

2. Each account is unique, and Users are responsible for maintaining the confidentiality of login credentials and all activities conducted through their account.

3. B2B Bali DMC™ reserves the right to suspend or terminate accounts in cases of duplication, misrepresentation, or suspected misuse.

11. License

Unless otherwise stated, Private Limited and/or its licensors own the intellectual property rights for all material on B2B Bali DMC™. All intellectual property rights are reserved. You may access this from B2B Bali DMC™ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from B2B Bali DMC™

2. Sell, rent or sub-license material from B2B Bali DMC™

3. Reproduce, duplicate or copy material from B2B Bali DMC™

4. Redistribute content from B2B Bali DMC™

This Agreement shall begin on the date here of.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Private Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Private Limited,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Private Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Private Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Content License

12. User Obligations and Restrictions

1. Users shall not copy, reproduce, distribute, or commercially exploit any Platform content without prior written consent.

2. Users agree to comply with the Privacy Policy governing the use of personal data.

3. B2B Bali DMC™ shall not be responsible for third-party websites, services, or content accessed through the Platform.

13. User Responsibilities and Warranties

Users represent and warrant that:

• They are legally competent and authorized to enter into these Terms

• Their business is validly existing and compliant with applicable laws

• All information provided is true, accurate, and updated

• They possess necessary licenses and permissions for their activities

• Their content, products, and services do not infringe third-party rights

B2B Bali DMC™ may request additional documentation to verify authenticity, whenever required as due process for KYC and failure to comply may result in suspension or termination.

14. Transactions Between Users

1. Transactions conducted on the Platform are solely between the buyer and seller, governed by independent contractual arrangements.

2. B2B Bali DMC™ acts only as an intermediary and does not guarantee the quality, legality, safety, or performance of any product or service.

3. Users acknowledge and accept all risks associated with such transactions (“Transaction Risk”).

4. In case of disputes, Users agree to resolve matters directly and release B2B Bali DMC™ from any related claims, damages, or liabilities.

15. Fees and Charges

The Seller shall pay applicable platform fees (“Platform Fee”) as determined and communicated by B2B Bali DMC™ from time to time. Such fees shall be exclusive of applicable taxes (including GST). B2B Bali DMC™ may levy additional charges, including but not limited to cancellations, advertisements, or auxiliary services.

B2B Bali DMC™ shall issue invoices for all applicable charges, and the Seller shall remain solely responsible for timely payment. Continued use of the Platform shall constitute acceptance of revised fees. The Seller may authorize third-party collection agents; however, liability for payment remains solely with the Seller.

16. Billing Policies

17. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

18. Prohibited Conduct

Users shall not host, upload, publish, transmit, or share any content that:

• Belongs to another person without authorization

• Is unlawful, harmful, defamatory, obscene, pornographic, invasive of privacy, or otherwise objectionable

• Is misleading, fraudulent, or deceptive

• Promotes illegal activities, gambling, money laundering, or harm to individuals or groups

• Infringes intellectual property, privacy, or proprietary rights

• Contains malware, viruses, or harmful code

• Attempts unauthorized access, hacking, data extraction, scraping, or reverse engineering

• Interferes with Platform functionality or other users’ experience

• Violates any applicable laws, including Indian laws relating to public order, decency, and national security

19. Usage of Cookies

We employ the use of cookies. By accessing B2B Bali DMC™, you agreed to use cookies in agreement with the Private Limited's Cookie Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

20. Your Privacy

Please Read The Privacy Policy.

21. Intellectual Property Rights

1. All rights, title, and interest in the Platform and its content (“Platform Content”) are owned by or licensed to B2B Bali DMC™. All intellectual property rights shall remain exclusively with B2B Bali DMC™ or its licensors.

2. The trademarks, logos, and service marks associated with “B2B Bali DMC™” are protected under applicable laws. Any unauthorized use, reproduction, or modification is strictly prohibited.

3. All rights not expressly granted herein are reserved by B2B Bali DMC™.

22. Hyperlinking to our Content

The following organizations may link to our Websites without prior written approval

a. Government agencies

b. Search engines

c. News organizations

d. Online directory distributors / Partners / Affiliates may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses

e. System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link:

a. is not in any way deceptive

b. does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services

c. fits within the context of the linking party’s site

We may consider and approve other link requests from the following types of organizations:

a. Commonly-known consumer and/or business information sources

b. Dot.com community sites

c. Associations or other groups representing charities

d. Online directory distributors

e. Internet portals

f. Accounting, law and consulting firms

g. Educational institutions and trade associations

We will approve link requests from these organizations if we decide that:

a. The link would not make us look unfavorably to ourselves or to our accredited businesses

b. The organization does not have any negative records with us

c. The benefit to us from the visibility of the hyperlink compensates the absence of Private Limited

d. The link is in the context of general resource information.

These organizations may link to our home page so long as the link:

a. Is not in any way deceptive

b. does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services

c. fits within the context of the linking party’s site

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Private Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

- By use of our corporate name

- By use of the uniform resource locator being linked to

- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site

No use of Private Limited's logo or other artwork will be allowed for linking absent a trademark license agreement.

23. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

24. Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Content License

By submitting content (“User Content”), the User grants B2B Bali DMC™ a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, display, and adapt such content for Platform operations and business purposes. The User represents that they have all necessary rights to grant such license.

25. Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

26. Limitation of Liability

1. To the maximum extent permitted under applicable law, all Services provided by B2B Bali DMC™ on or through the Platform are offered on an “as is”, “as available”, and “with all faults” basis. B2B Bali DMC™ expressly disclaims all warranties, whether express or implied, including but not limited to warranties of quality, performance, accuracy, reliability, merchantability, or fitness for a particular purpose.

2. B2B Bali DMC™ makes no representations or warranties regarding the validity, accuracy, completeness, reliability, or currency of any information available on the Platform.

3. B2B Bali DMC™ does not warrant that any products or services listed or transacted on the Platform do not infringe third-party rights, and assumes no liability for any such infringement.

4. B2B Bali DMC™ shall not be responsible for the quality, safety, legality, or availability of any products or services offered by Users or third parties on the Platform.

27. Limited Warranty

If for some reasons the B2B Bali DMC™ Trade Mark by Private Limited Application Services does not meet our stringent standard of availability, you may request a refund in the amount of 5% of your Monthly License Fee. Refunds will be issued in the form of a credit towards your next invoice, unless the affected month was pre-established by you as your final month of service, and you have informed us of that in writing prior to the service outage and in such cases your refund will be issued via check or credit card order (at our sole option) within 60 days of your request and upon our verification of the service outage, including the actual amount of downtime.

28. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

a. limit or exclude our or your liability for death or personal injury

b. limit or exclude our or your liability for fraud or fraudulent misrepresentation

c. limit any of our or your liabilities in any way that is not permitted under applicable law

d. exclude any of our or your liabilities that may not be excluded under applicable law

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Prakash Verma

Co-Founder

Email: director@b2bBalidmc.org

29. Disclaimer by IT Service Provider - Website Creation & Managing Software Technology Partner for B2B Bali DMC™

Accuracy of Information and Website Changes

1. The information, software, products, and services available on the Platform may contain inaccuracies or typographical errors. MySite reserves the right to correct any such errors at its sole discretion without prior notice.

2. MySite shall not be liable for any decisions made by Users based on inaccurate or incomplete information available on the Platform.

3. MySite may update, modify, or improve the Platform, its content, or Services at any time without prior notice.

No Professional Advice

Any information or content available on the Platform is for general informational purposes only and shall not be construed as professional advice (including but not limited to medical, legal, or financial advice). Users are advised to seek appropriate professional consultation before making decisions based on such information.

Disclaimer of Warranties

1. All information, software, products, services, and related graphics are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

2. MySite and its suppliers expressly disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, and timeliness.

3. MySite does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Limitation of Liability

1. To the maximum extent permitted by applicable law, MySite, its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of data, profits, or use, arising out of or in connection with:

   • Use or inability to use the Platform

   • Delay or failure in provision of Services

   • Reliance on any information available on the Platform

   • Any viruses or harmful components affecting User systems

2. This limitation applies regardless of the legal basis (contract, tort, negligence, strict liability, or otherwise), even if MySite has been advised of the possibility of such damages.

3. The User’s sole and exclusive remedy in case of dissatisfaction with the Platform or these Terms shall be to discontinue use of the Platform.

User Information and Contact Details

1. Users must ensure that all information provided at the time of booking or registration is true, accurate, and complete.

2. Users agree to provide valid contact details, including telephone number, email address, and physical address, to enable communication regarding bookings or service updates.

3. MySite reserves the right to cancel any transaction at the User’s risk and cost if incorrect or incomplete information is provided.

Access and Payment Rights

1. MySite reserves the right to restrict or withdraw access to the Platform or specific Services at its sole discretion.

2. MySite also reserves the right to approve or decline specific payment methods, including the use of particular credit cards, for transactions on the Platform.

30. Force Majeure

B2B Bali DMC™ shall not be liable for any delay, failure, or disruption in the performance of Services caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, internet or system failures, power outages, strikes, civil disturbances, war, governmental actions, or failure of third-party service providers.

31. Breach and Enforcement

1. B2B Bali DMC™ reserves the right to remove content, suspend or terminate accounts, restrict access, or take corrective action in case of any breach.

2. Accounts may also be suspended or deactivated due to inactivity, operational reasons, or risk considerations.

3. B2B Bali DMC™ may cooperate with law enforcement authorities and disclose User information where required by law or legal process.

4. Users agree to indemnify and hold harmless B2B Bali DMC™, its affiliates, directors, employees, and agents from any claims, losses, damages, or liabilities (including legal costs on a full indemnity basis) arising from their use of the Platform or breach of these Terms.

32. Termination & Additional Terms

1. We may terminate this Agreement immediately for any reason without notice to you. Your account will be terminated if you violate any of the terms and conditions of this Agreement.

2. WE PROVIDE YOUR ACCOUNT AND OUR SERVICES ON AN "AS IS" BASIS, SUBJECT TO THE LIMITED WARRANTY PROVIDED HEREIN, OUR SUPPLIERS, PARTNERS AND AFFILIATES, IF ANY, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, SAVE FOR OUR LIMITED WARRANTY PROVIDED HEREIN, INCLUDING ALL FURTHER AND ADDITIONAL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You understand and agree that our services may be unavailable for extended periods of time, and we do not warrant or ensure the continuous availability of our services. We may discontinue any or all services provided to you at any time without notice to you. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. We should not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond our control.

3. IN NO EVENT SHALL OUR SUPPLIERS, PARTNERS, AFFILIATES OR WE BE LIABLE FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCOUNT OR THIS AGREEMENT. OUR LIABILITY TO YOU OR ANY THIRD PARTIES IS LIMITED TO THE REMEDIES PROVIDED THROUGH OUR LIMITED WARRANTY. Some states do not allow the foregoing limitations of liability, so they may not apply to you.

4. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, all unaffected provisions or elements should remain in full force and effect. Any failure on our part to enforce any portion of this Agreement does not serve to waive the enforceability of the remaining portions or other breaches on your part regarding this Agreement.

5. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter thereof.

33. Notices

1. All legal notices to B2B Bali DMC™ must be made in writing and delivered via personal delivery, courier, or registered post to:
   B2B Bali DMC™ - P884 Floor-I, GDA Park, near Karzia Academy, Sector 5, Vaishali, Ghaziabad, Uttar Pradesh 201019.
   Attn: Prakash Verma
   Notices shall be deemed effective upon receipt.

2. Notices to Users shall be deemed valid if delivered via registered communication channels (including email, courier, or platform notification) to the User’s last known contact details, or upon posting on a publicly accessible section of the Platform.

34. General Provisions

1. These Terms constitute the entire agreement between the User and B2B Bali DMC™, superseding all prior agreements or understandings.

2. The relationship between B2B Bali DMC™ and the User is that of independent contractors, and nothing herein shall be deemed to create any partnership, agency, or employment relationship.

3. If any provision of these Terms is held invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

4. Failure by B2B Bali DMC™ to enforce any provision shall not constitute a waiver of its rights.

5. B2B Bali DMC™ may assign its rights and obligations under these Terms to any entity, including affiliates. Users may not assign their rights or obligations without prior written consent.

6. These Terms shall be governed by the laws of India, and the courts of New Delhi shall have exclusive jurisdiction.

35. FAQ's & concerns

If you have any questions or concerns, or if you wish to update, delete, or change any personal information we hold, please contact us at info@b2bBali.org.

36. Contact

Should you have any inquiries or doubts regarding our Terms and Conditions. or applied procedures feel free to contact us via the following e-mail: info@b2bBali.org .