Working with the Best Ethos to Serve
Our Legal Policies
Pricing & Payment Policy
B2B Bali DMC (TM) Private Limited , Parent Company to B2B Bali DMC, accessible from https://b2bbalidmc.com/ ,recognizes the importance of data privacy and respect the privacy of our user and visitors on all our platforms (channels).
Introdcution
- No cash deposit accepted effective 01st April 2019. Any cash deposit made will be nonrefundable/forfeited.
- The booking is done in 4 stages with 4 payment splits. Payment While Booking Confirmation—B.AMT (Booking Amount, 15-20% of the tour amount or a flat INR 10,000) is charged. Further, after confirmation of availability, booking reservation confirmation for holding of flight seats & hotel room is done & (B.ADV) is payable only when flights are booked by B2B Bali DMC & (P.PAY) half payment is made so that we can make partial payment to the contracted hotels, ferry, etc. on T-15 day of DOT, and (F.PAY) final payment for the package is done on T-4 days of DOT.
- Whenever a booking is confirmed, our reservation system automatically generates a Booking ID. The total package amount payable is then synced to the same Booking ID & automated payment links are generated as per the 4 stages of installment with given due dates.
- Cut-off dates are also mentioned in the mail & payment & pricing plan section.
- Payment links will only be shared on the registered email of the customers through the automated official mail of B2B Bali DMC, which is pay@b2bbalidmc.com & account@b2bbalidmc.com. The same will be automatically updated on the customer/partner dashboards.
- Our sales employees are prohibited from sharing payment links and taking direct payments. We do not accept payment by any other mode other than the one shared from our official mail or on our portals.
- The offers shown at the checkout are offered by the payment gateway, and B2B Bali DMC has no right/control over the same.
- Payments made via payment link are settled in a third-party payment gateway account/wallet & are then credited to the B2B Bali DMC wallet, after which they are settled to our banking account within a duration of T+3 business working days.
- Payments made via payment link via wallet or to wallet are settled in a third-party payment wallet & are then received instantly to B2B Bali DMC’s customer/partner wallet synced to their respective booking ID with an automatically generated customer id by default. If the payment is done using a wallet link, it has to be used again to make payment for your booking on the customer/partner dashboard portal.
- Guest/Traveller can download their payment receipt after login into the booking dashboard account and reach out to the standard invoice link - https://b2bbalidmc.com/<BOOKINID>/receipts/<TRANSACTIONID>.
- Payment Invoice / Bill is shared post settlement of final payment in our bank account. The same can be seen in the customer dashboard.
- Any default/missed payment that is due on the given due date/cut off date in pricing & payment plan may result in automatic release of the booking/termination of booking/cancellation of booking due to “Non-Payment” and refund will be subject to the type of booking processed mentioned as per the voucher & terms & conditions.
- The payment links are standard & are always active, they show the next due date & are updated automatically with the payment due amount within 24 hours of the previous payment made. B2B bali DMC does not take any responsibility for reminders. It is requested for travelers to keep tabs on the same.
- Only one standard payment link is generated for the entire payment schedule of a customer/partner which is automatically updated as per the share timeline in pricing & payment plan.
- Post payment for the booking amount (B.AMT) and advance (B.ADV, P.PAY, F.PAY) amount the next due payment date & amount will automatically be updated on the given payment link, once the previous due is cleared.
- The payment link is automated and will expire at 15:00 Hrs for the given due date/cut of date of payment. An extension till 23:00 can be given on request. Payment made post 15:00 will be credited to the customer /partner portal dashboard wallet. It has to be used again to make payment for your booking on the customer/partner dashboard portal.
- If any payment is missed please inform immediately at support@b2bbalidmc.com.
Contact
Should you have any inquiries or doubts regarding our Privacy Policy or applied procedures feel free to contact us via the following e-mail: info@b2bbalidmc.com .