Cancellation Policy

B2B Bali DMC (TM) Private Limited , Parent Company to B2B Bali DMC, accessible from https://b2bbalidmc.com/ ,recognizes the importance of data privacy and respect the privacy of our user and visitors on all our platforms (channels).

CANCELLATION POLICY (IN CASE OF REGULAR CANCELLATION)

• Refund for unused services: On-ground unused services or land arrangements in your package are 100% refundable in case of on-tour cancellation made at least 72 hours prior to commencement of service/experience/tour.
• Itinerary changes: Any change in itinerary/modifications or cancellation of tours & experiences are accepted until T-2 days from Date of Travel (DOT).
• Cancellation charges from Date of Booking (DOB):
  • 90–60 days to DOT: B.AMT++ + TAC++ + TSC++ + TCS (if applicable) + Remittance Fee + Transaction Charges + 0% of Total Package Cost
  • 60–30 days to DOT: B.AMT++ + TAC++ + TSC++ + TCS (if applicable) + Remittance Fee + Transaction Charges + 30% of Total Package Cost
  • 30–10 days to DOT: B.AMT++ + TAC++ + TSC++ + TCS (if applicable) + Remittance Fee + Transaction Charges + 60% of Total Package Cost
  • 10–0 days from check-in/DOT or No-Show: 100% (No refund)
• Amendment / Rescheduling / Re-Issuing of travel date: Subject to hotel room, flight seats, or experience availability and at the discretion of the resort & flight partner.
  DMC (B2B Bali) charges = Service Charge INR 5000++ + Convenience Fee++ + Fare Difference + Rescheduling/Re-Issuing Charges (as per actual ticket/activity/stay/dining/experience value) per person/change/night.
• Non-Refundable Bookings: For vouchers marked “Non-Refundable” or bookings under cancellation terms, 100% of ticket voucher value will be deducted.
• Insurance coverage: The cancellation policy applies even in case of booking cancellations covered under insurance packages.
• Payment deadlines: Complete installments (Booking Amount, Advance, and Final Payment) must be made before the due/cut-off date of each installment to avoid cancellation due to non-payment or delayed payment.

CANCELLATION POLICY (IN REFERENCE TO NATURAL DISASTER/HAZARD)

• Refunds: Applicable after deduction of
  • B.AMT++
  • TAC++
  • TSC++
  • TCS (if charged & mentioned)
  • Remittance Fee
  • Transaction Charges
  • 0% of Total Package Cost
• Refund will be issued in the form of a credit note only.
• Cancellation request will be submitted to:
  • Hotel partner
  • On-ground partner
  • Flight partner
• Confirmation of cancellation due to natural disasters, hazards, weather conditions, or geopolitical issues is subject to approval by the partners.

Contact

Should you have any inquiries or doubts regarding our Privacy Policy or applied procedures feel free to contact us via the following e-mail: info@b2bbalidmc.com .